If you need to make a complaint about our services, you can email our Complaint Officer (compliance.hk@syfe.com) or seek assistance from the Financial Dispute Resolution Centre (FDRC) (fdrc@fdrc.org.hk).
Please provide your client ID with a detailed description of the complaint so that we can record and investigate it. We will contact the customer within seven working days to explain and communicate the solution.
How can we help you invest better?
If you need to make a complaint about our services, you can email our Complaint Officer (compliance.hk@syfe.com) or seek assistance from the Financial Dispute Resolution Centre (FDRC) (fdrc@fdrc.org.hk).
Please provide your client ID with a detailed description of the complaint so that we can record and investigate it. We will contact the customer within seven working days to explain and communicate the solution.