When you submit a ‘full withdrawal’ request there are several factors which might change the final amount of your portfolio:

Daily Market Fluctuations: Under ordinary circumstances, we expect to sell your investments within 1 - 2 business days to fulfil your withdrawal request. During this period, the price of your assets may go up or down and change your portfolio value. Therefore, the final amount of your portfolio may be different than what you saw in the dashboard at the time of placing the withdrawal request.

Dividends: Some companies give out dividends to their shareholders from time to time. If dividends are disbursed but we haven’t received them from our broker yet, we still add these to your portfolio value and payout at the time of withdrawal.

Portfolio Management Fees: For managing your portfolio, Syfe charges a flat fee ranging between 0.35% to 0.65% per year based on the total amount you invest. The fee is calculated on a per-day basis and deducted at the end of every month. At the time of withdrawal, we calculate and deduct the remaining fees.

Possible bank charges: For withdrawals above HKD 1 million to a local bank account, it will be done via RTGS out at HKD 55. For foreign currencies (USD) that can be cleared via HK local clearing platform (CHATS), payments can be sent via RTGS out at HKD 55. The bank charges are imposed by the beneficiary banks, and these charges are at the full discretion of the banks and will be borne by the customer.