Syfe only accepts online bank transfers from an account registered under your name. In accordance with SFC rules and regulations, Syfe does not accept fund transfers from third party bank accounts. We currently do not support fund transfers from joint bank accounts. All deposits must be transferred from a bank account registered under your own name.
We currently do not accept the following payment methods:
- Joint bank accounts
- Credit Cards
- AliPayHK, PayMe, Revolut, Wise etc
- ATM deposit or cheque deposit
Any funds sent via these methods will be rejected. In such cases, we may contact you to provide a copy of your bank account statement to facilitate the return of funds. Refunds may take up to 5 business days to be returned to you.
What Happens If I Transfer from a Third-Party or Joint Account?
If Syfe receives a transfer from an account that is not in your name, the funds will be:
- Returned to the remitting account or the person who made the transfer.
- You may then make a new transfer from your own bank account.
Please note that all incoming transfers are subject to Anti-Money Laundering (AML) checks, in accordance with regulatory requirements. Always ensure your bank account matches the name registered with Syfe to avoid delays.
