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How long does it take to transfer funds internally?

Internal transfers typically take 2 to 6 working days, depending on the portfolio. This process involves selling assets in the portfolio you are transferring out of, and transferring it to the destination portfolio.

  • Requests made before 9:00 AM on a business day are typically processed on the same day.
  • Requests made after 9:00 AM, or on weekends/public holidays, will be processed on the next business day.
     

Example: 
You submit an internal transfer request from Income+ Pure to Cash+ Flexi HKD on Monday 1 January, 8:00AM.

Step 1 - Portfolio Sell Down 
On 1 January, we will begin to sell your Income+ Pure assets.

Step 2 - Settlement of Proceeds 
Depending on the portfolio type, we typically receive the proceeds from the sell-down within 2–5 business days. For Income+ Pure, it is about 4-5 business days (by Friday January 5).

Step 3 - Reinvestment into New Portfolio 
Once the proceeds are received, we will invest them into your selected portfolio.