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Is my data safe with Syfe?

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  • When you close your Syfe account, we note the withdrawal of your consent to collect, use or disclose your personal data.

    Please be assured that Syfe complies with The Personal Data (Privacy) Ordinance and will cease to retain personal data when retention is no longer necessary for legal or business purposes.

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  • Your personal data is encrypted and stored in a secure data centre hosted by Amazon Web Services (AWS) – the service provider of choice for leading global banks. Syfe further implements Two-factor Authentication to protect against unauthorized account logins or password hackings.

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    1. Always use strong passwords - with at least 1 letter (uppercase and lowercase), 1 number, 1 symbol and at least 8 characters in length
    2. Passwords should not be guessable information such as user-id, personal telephone number, birthday or other personal information
    3. Change your passwords regularly
    4. Never share your passwords with anyone, not even us! We will never ask you for your login credentials over any form of communication (email/phone/text). So if somebody asks, it’s not us, don’t give it to them!
    5. Avoid using the browser option for storing your username and password
    6. When visiting the Syfe website, check the Syfe url, it should always end with “”
    7. When visiting the Syfe website, check that the address bar changes from ‘http://’ to ‘https://’ and a security icon that looks like a lock or key appears
    8. Never give anyone your OTP, it is only for you
    9. Ensure that all operating systems and softwares like your firewall and antivirus are up to date. Security updates are rolled out periodically so it’s a good way to stay protected
    10. Regularly scan your systems for malicious files that might have been downloaded
    11. Backup your important files and data regularly
    12. Avoid using public wifi without a VPN
    13. Be aware of phishing scams
    14. If you see something that’s too good to be true, it probably is. Always verify your source of information
    15. Remove file and printer sharing on internet connected computers
    16. Make sure you log out from your Syfe dashboard after use especially on a shared computer
    17. Do not access your Syfe dashboard on a public devices (e.g. Cyber Cafe, University Computers)
    18. Consider the use of encryption technology to protect highly sensitive or confidential information
    19. Do not install software or run programs of unknown origin
    20. Delete junk or chain emails
    21. Never open any suspicious email attachments. i.e. attachments ending with ‘.exe’
    22. Do not disclose personal, financial or credit card information to little-known or suspect websites
    23. Do not use a computer or a device which cannot be trusted
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