How will my Syfe account be managed?

• How often are portfolios updated?

  Investment portfolios are now updated twice a day.  We will first update your portfolio shortly after market close (around 6am for the US market) using third party market data to give you an indicative sense of your portfolio value.

  Around 2pm the next business day, we will again update your portfolio with data obtained from our broker Interactive Brokers. This afternoon update will give you your final portfolio value based on the previous market closing prices.

  Values from the indicative update and the final update should not differ by much. Please also note that while we provide the indicative portfolio value for Friday's market close on Saturday morning, the final update will take place on Monday afternoon around 2pm.

  Syfe Cash+ is updated once a day, around 2pm. There is no indicative update for Syfe Cash+.

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• Will I receive dividends from my investments? Are they reinvested for me?

  Yes, you will receive dividends from your equity and bond ETFs held within Syfe portfolios. While not all companies pay dividends, you almost always receive some because your money is invested across thousands of companies in the world via the underlying ETFs these portfolios invest in.

  Dividends received in your Syfe ETF-based portfolios are automatically reinvested for you. Dividends received are first accumulated in the small cash buffer we maintain for your portfolio. When accumulated dividends (along with any new cash inflows) reach an economically viable investment level, our cash management algorithm will trigger the purchase of additional units in your relevant holdings. This will be reflected under your Transactions Statement as a purchase, and you will see additional units in your portfolio holdings.

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• Will I receive physical statements for my investments?

  We do not send out hardcopy statements. Instead, a monthly e-statement (in PDF format) will be sent to the email address registered with Syfe.

  You may also check your transaction details anytime through your Syfe dashboard on the app.

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• How are Syfe portfolios rebalanced?

  Rebalancing adjusts the asset composition of your portfolio and involves buying and selling assets to maintain the desired asset allocation according to the portfolio’s investment strategy.

  The following Syfe portfolios are managed on a fully discretionary basis and the rebalancing details are as follows:

  Core

  Syfe rebalances your Syfe Core portfolios twice a year to achieve the most efficient portfolio allocation. 

  Select Theme

  Syfe rebalances your Syfe Select Theme portfolios twice a year to achieve the most efficient portfolio allocation. 

  Cash+ 
  While there is no regular rebalancing of the Syfe Cash+ portfolio, it is periodically reviewed to achieve an optimal allocation.

   

  *The information contained herein does not constitute an offer, any solicitation, invitation or recommendation to engage in any investment activities.

  *By using a time series factor forecast, the forecast annualised return is for reference only and is not an exact reflection of the actual return received by the investors in all cases. Investors should be aware that positive distribution yield may not imply a positive return.  

  The information or advertisement contained herein does not constitute an offer, any solicitation, invitation or recommendation to engage in any investment activities. Investors should consider his/her own circumstances.

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• Are dividends from Syfe's portfolios subjected to US withholding tax?

  Syfe Core and Syfe Select portfolios are ETF portfolios. For US-listed ETFs, such as the equity-based ones, there is a 30% withholding tax on dividends. This would be applicable even for Hong Kong-based investors who buy these ETFs on their own.

  Some of the ETFs, such as the gold ETF, do not pay dividends and so do not incur any withholding tax. 

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